WIC SNAP-Ed Quality Assurance Specialist (HSC 2) DOH6817

Washington State Department of Health

Other

$4,216.00 - $5,535.00 Monthly

The Office of Nutrition Services (ONS) is one of four offices within the Division of Prevention and Community Health. ONS provides nutritional services to qualified participants statewide, mainly by supporting and contracting with local agencies for direct services. ONS has four major programs: Supplemental Nutrition Program for Women, Infants, and Children (WIC); WIC Breast Feeding Peer Counseling (BFPC); WIC Farmers Market Nutrition Program (FMNP); and education for participants in the Supplemental Nutrition Assistance Program (SNAP-Ed). ONS has a significant impact on the health and well-being of Washington residents. ONS serves between 100,000 and 200,000 participants with these services and provides nutritional support valued at approximately $100 million annually. Local agency contracts are valued at roughly $34 million annually.

This WIC SNAP-Ed Quality Assurance Specialist (HSC 2) position reports to the Quality Assurance Supervisor as the quality assurance specialist, and reviews, approves, and submits contractor requests for payment following DOH guidelines. The Quality Assurance Specialist’s primary function is to manage ONS contractors to ensure remittances are only for allowable costs and amendments and contract renewals are timely. As the HSC 2 for the QA Section, you will serve as a point of contact for contractor fiscal questions or concerns. Your work as a subject matter expert will support WIC and DOH’s mission and help DOH partners meet Program goals.

The incumbent may be located anywhere within the State of Washington. Telework (mobile work) is currently expected. Incumbent must have internet access and connectivity. The incumbent will remain fully remote and has the option to work with their supervisor to determine an occasional work schedule at the Tumwater duty station, dependent upon space being available.

About the Department of Health
The vision of the Washington State Department of Health (DOH) is equity and optimal health for all. Our mission is to work with others to protect and improve the health of all people in Washington state. Learn more about the DOH Transformational Plan.

Our Values
Good organizations know what they do and how they do it. Great organizations also understand why they do it. Our values are:
Human-centered: We see others as people who matter like we do and take into account their needs, challenges, contributions, and objectives.
Equity: We are committed to fairness and justice to ensure access to services, programs, opportunities, and information for all.
Collaboration: We seek partnership and collaboration to maximize our collective impact. We cannot achieve our vision alone.
Seven Generations: Inspired by Native American culture, we seek wisdom from those who came before us to ensure our current work protects those who will come after us.
Excellence: We strive to demonstrate best practices, high performance, and compelling value in our work every day.

The Washington State Department of Health acknowledges that our locations statewide are on the homelands of Native people, who have lived in this region from time immemorial. Currently, within the boundaries of Washington State, there are 36 tribes, 29 of which are federally recognized, that share traditional homelands and waterways in what is now Washington State. Some of these are nations and confederacies that represent multiple tribes or bands. We express our most profound respect for and gratitude toward these original and current caretakers of the region. As a public health agency, we acknowledge our responsibility to establish and maintain relationships with these tribes and Native peoples, in support of tribal sovereignty and the inclusion of their voices in public health programs and policies. We pledge that these relationships will consist of mutual trust, respect, and reciprocity.

Benefits of Working for DOH
Washington is America's Top State, according to U.S. News (2021), and provides one of the most competitive benefits packages in the nation.

We also offer:
A healthy life/work balance by offering flexible schedules and telework options for many positions.
Growth and development opportunities.
A wellness program that offers education, access to healthy food, and fitness classes.
Opportunities to serve your community through meaningful work.
A commitment to diversity and inclusion fosters an inclusive environment that encourages all employees to bring their authentic selves to work.
An Infant at Work Program based on the long-term health values of breastfeeding newborns and infant-parent bonding.
Employee resource groups that provide forums for employees to gather and share ideas about matters that affect their personal and professional lives and support career development.

Duties Include
Ensure all contractors use current payment forms (A-19s).
Review all A-19’s and any required back-up documentation for allowable program costs and contract deliverables. Verify with any subject matter expert prior to submitting the A-19 for payment.
Use current DOH processes for submitting the A-19 to DOH fiscal.
Send a reminder email to local agencies if they have not billed or respond to general questions.
Update and track contractor indirect cost agreements and reconcile to submitted A-19’s.
Coordinate regularly and as needed with SNAP-Ed fiscal analyst to review local contractor invoices for allowed costs.
Review, approve, and finalize SNAP-Ed amendments from local implementing agencies regularly and as needed (i.e. project, state plan, budget, contract amendments). Assure amendments are approved at the right level (DOH, DSHS, and/or FNS).
Maintain effective communication and working relationships with local SNAP-Ed Implementing agencies, DSHS, WSU, SNAP-Ed state leadership team, DOH colleagues, and other internal and external partners.

What we're looking for
Our ideal candidate has a driving passion for the work, brings humility to their job and interactions, and understands how their actions affect others. They see the needs and objectives of others and take them into account while achieving their objectives, and they adapt their approach and expectations accordingly. Our ideal candidate demonstrates resilience to model outward behaviors including seeing people like ourselves whose goals, objectives, needs, and challenges matter.

Experience for both required and desired qualifications can be gained through lived experience, volunteer experience, formal professional employment, or a combination. Experience may have been gained concurrently.

Option 1: Four (4) or more years of experience working in public or business administration, public health, health care administration or allied field which should include:
Two (2) or more years (full-time equivalency) of experience developing and maintaining tracking spreadsheets,
Two (2) or more years (full-time equivalency) of experience developing desk manuals and procedures and
Two (2) or more years (full-time equivalency) of experience preparing professional reports and business correspondence.
OR

Option 2: An Associate degree or higher in accounting, public health, business administration or an allied field which should include:
Two (2) or more years (full-time equivalency) of experience developing and maintaining tracking spreadsheets,
Two (2) or more years (full-time equivalency) of experience developing desk manuals and procedures and
Two (2) or more years (full-time equivalency) of experience preparing professional reports and business correspondence.

Experience with contract management and administration.
Interpersonal skills: Adapts to and works effectively with a variety of situations and people.
Experience with monitoring contract requirements.

Application Process Intrigued? Follow the URL to careers.wa.gov and Click "Apply" to submit your detailed application profile along with the following: A cover letter describing how you meet the qualifications and why you are interested in this position. A current resume. Three (3) or more professional references included in your profile. Please include at least one supervisor, peer, and (if you have supervised staff) someone you have managed or led. Important Note: Do not attach documents that are not requested in the Application Process. Please ensure that the documents that are attached are not password protected or contain a photo or private information (social security number, year of birth, transcripts, etc.). Documents not requested will not be reviewed.

Kristina.Cox@doh.wa.gov